Frequently Asked Questions
Frequently Asked Questions
Here are the answers to the most common questions we are asked about chartering a luxury yacht in the Caribbean. If you don’t find what you need to know – get in touch. Or better still – fill out our Charter Inquiry Form.
What is a crewed charter?
You decide the itinerary with your professional captain, and discuss the menu with the chef.
You can take the wheel if you like, or just sit back and relax.
There is no provisioning, cleaning or cooking to worry about.
The cost per person can be close to or less than the cost on a crowded cruise ship.
Matching your party to a suitable crew is an important part of our service.
What is a bareboat charter?
The principal charterer needs to have skippering experience on a yacht close to the size you are chartering.
Equipment standards and reliability can vary considerably – we recommend yachts offering best value for money.
You can also hire a bareboat with a captain, ask our experts for more details.
How do I book & what are the payment terms?
The yacht is paid a deposit ten days before the charter, and the balance on the first working day of the charter.
Your deposit is held in an independent and safe escrow account until just a few days before your charter begins.
Passport & Visa requirements?
If you have any questions, we can direct you to the proper authorities.
What happens if the yacht breaks down?
We will move fast to find you the very best resolution to the problem – either another yacht or a refund in full.
What if I have to cancel?
However you are entitled to a refund if the yacht is re-hired for the same period; or a pro-rated refund if it is re-hired for part of the time.
Trip cancellation insurance, depending on circumstances, will take care of any penalties.
Full terms and conditions can be found in our charter agreement contract.
What if I have special dietary requirements?
By the necessity of adapting to new locations and ingredient availability, yacht chefs are skilled at a wide variety of cuisine and can please even the most discriminating eater.
It is important to take the time to have each member of your party complete the preference form in advance, giving details of any allergies or serious aversions.
How will I be able to stay in touch with the office?
Communications will generally be charged for at the end of the charter, ask our experts for the appropriate costs.
Should we bring the kids?
Many of our yachts have scuba diving instructors who can run courses during your trip, and the crew will certainly get involved and help to entertain the kids.
However, although the crew are employed to maximise the overall enjoyment and safety of your trip, they cannot take full responsibility of your children.
Children under the age of 14 must be under the direct supervision of a parent or child minder. Some yachts have a minimum age requirement.
How much luggage can we bring?
We recommend soft luggage if possible for ease of stowage.
Some yachts will be able to store your empty luggage elsewhere once you have unpacked – but on other yachts you will have to keep your cases in your cabin.
What is included in the bar?
Top shelf liquors, vintage wines and champagne will be additional.
Can we smoke onboard?
Will I be met at the airport?
Will we be able to help sail the yacht?
Let us know if this is important and we will select the appropriate crew.
How can we find out about the crew?
How much is appropriate to tip the crew?
Where might you like to go?
Special Interest Charters
+1 954 357 3950 (USA)
+44 (0)748 473 6283 (UK)
Caribbean Yacht Charter Destinations
Hint – If you’re finding it hard to decide on a single destination why not enjoy a multi-island cruise ? Get in touch and we’ll help you plan your perfect itinerary…
LUXURY CREWED YACHT CHARTERS IN THE CARIBBEAN
“I just wanted to thank you for the greatest trip of a life time!!
This trip out did our greatest expectations! The crew was amazing, tailoring to our every wish. The food was above 5 star and it was incredible to us how this could be accomplished with such a small kitchen. Each day was better than the next and we have never been more relaxed in our lives. If anyone ever needs a reference please do not hesitate to have them call us. I hope one day we can take this trip again.