Frequently Asked Questions

You sail the boat yourself.

The principal charterer needs to have skippering experience on a yacht close to the size you are chartering.

Equipment standards and reliability can vary considerably – we recommend yachts offering best value for money.

You can also hire a bareboat with a captain, ask our experts for more details.

Once the scheduling is negotiated with the yacht, we will draw up the contract for you to sign. Typically, upon signature a 25% deposit is taken, another 25% due six months prior to the charter and the balance 60 days prior to embarkation. If you are booking with six months of the charter start date a 50% deposit will be required.

The yacht is paid a deposit ten days before the charter, and the balance on the first working day of the charter.

Your deposit is held in an independent and safe escrow account until just a few days before your charter begins.

All guests must carry valid passports for customs and immigration in the various ports of call. Visas, if applicable, are the responsibility of the charterer and must be secured in advance when you charter a luxury yacht.

If you have any questions, we can direct you to the proper authorities.

If for any reason the yacht has a problem and is unable to take your charter we will be there to assist you.

We will move fast to find you the very best resolution to the problem – either another yacht or a refund in full.

If you decide to cancel all payments are forfeited.

However you are entitled to a refund if the yacht is re-hired for the same period; or a pro-rated refund if it is re-hired for part of the time.

Trip cancellation insurance, depending on circumstances, will take care of any penalties.

Full terms and conditions can be found in our charter agreement contract.

The beauty of a “crewed yacht” charter is that you have your own private chef.

By the necessity of adapting to new locations and ingredient availability, yacht chefs are skilled at a wide variety of cuisine and can please even the most discriminating eater.

It is important to take the time to have each member of your party complete the preference form in advance, giving details of any allergies or serious aversions.

Many of the modern motor and sailing yachts for charter are equipped with communications equipment, including cellular service, Wi-Fi, personal computers and global satellite telecommunications.

Communications will generally be charged for at the end of the charter, ask our experts for the appropriate costs.

There is plenty for the kids to do on charter – from playing on the beach, kayaking & snorkelling to learning to water-ski – there is plenty to keep them occupied and many new learning experiences too.

Many of our yachts have scuba diving instructors who can run courses during your trip, and the crew will certainly get involved and help to entertain the kids.

However, although the crew are employed to maximise the overall enjoyment and safety of your trip, they cannot take full responsibility of your children.

Children under the age of 14 must be under the direct supervision of a parent or child minder. Some yachts have a minimum age requirement.

Stowage space is often limited on private yachts, so it is best to pack light.

We recommend soft luggage if possible for ease of stowage.

Some yachts will be able to store your empty luggage elsewhere once you have unpacked – but on other yachts you will have to keep your cases in your cabin.

Our all inclusive yachts will provide a bar of house spirits, beers and wines tailored to your requests from your preferences.

Top shelf liquors, vintage wines and champagne will be additional.

Smoking is rarely permitted inside the yachts; however, the vast majority of yachts available for charter will allow you to smoke on the outside deck areas.

We can arrange for transport to the yacht and/or a member of crew to meet you and take you to the yacht

As the yachts are fully crewed you can sit back and relax while the crew do the work, however if you are keen to take the helm most crews will be happy to involve you.

Let us know if this is important and we will select the appropriate crew.

We will send you a profile of the crew which will tell you about their background & experience and include photos.

It is customary to give 10-20% of the charter fee, depending on the level of service, to the captain to distribute among the crew. Crew work extremely hard to make a success of a charter and tipping is an appropriate way to show appreciation.

From the Caribbean to the Mediterranean there is a variety of cruising grounds to suit all interests. We are here to offer advice on the most suitable destination according to your preferences. We can then offer a tailored itinerary as a starting point for your cruise. The Mediterranean is perfect during the months of June – September, and the Caribbean offers year round cruising – the peak months being between November and April.

Interested in a unique adventure? Perhaps one of the ways to experience the diversity of the Caribbean is to take an island hoping golf vacation! Scuba-diving, learn to sail, tennis, horse-riding. speak to one of our experts who will assist in planning a dream vacation.